Online Accessibility Statement for North Kensington Florist

Our Dedication to Accessibility

North Kensington Florist is committed to providing an accessible online experience for all of our customers. We believe that every person in North Kensington should be able to explore our selections, gather information, and order beautiful flowers online with ease, regardless of their abilities or the technology they use.

WCAG 2.1 AA Compliance

Our website has been carefully designed and developed to meet the Web Content Accessibility Guidelines (WCAG) 2.1 AA standards. These guidelines are internationally recognised and provide clear recommendations for improving digital accessibility for people with disabilities, including those with visual, auditory, physical, speech, cognitive, language, learning, and neurological challenges.

Key features we have implemented include keyboard navigation, logical and consistent page structure, descriptive headings, and alternative text for images. We continually review and improve our site to adapt to evolving standards and the needs of our North Kensington community.

Screen Reader Compatibility

To ensure that our North Kensington Florist online shop is usable by everyone, we have built our website so that it is fully compatible with major screen reader software such as JAWS, NVDA, and VoiceOver. Text content is structured so it can be interpreted by assistive technologies, allowing users with visual impairments or reading difficulties to browse and place orders with confidence and independence.

High Contrast and Clear Design

Reading clarity is crucial for an accessible experience. Our website features a high-contrast colour palette and easily legible fonts, benefitting all visitors, but especially those with low vision or colour blindness. Buttons, menus, and links are designed for visibility and ease of use, so everyone in North Kensington can order from our florist shop online without unnecessary barriers.

Continuous Improvement and Feedback

We see accessibility as an ongoing journey, and the needs of our diverse customer base in North Kensington are at the heart of our approach. Our website is regularly tested and reviewed to keep pace with accessibility best practices, new assistive technologies, and community feedback. We strive to address any issues promptly to help ensure North Kensington Florist is always a welcoming space for all.

Contact Us for Accessibility Issues

Should you experience any difficulty accessing any part of our North Kensington Florist website, or if you have suggestions on how we can become even more accessible, we encourage you to contact us. Your feedback is deeply valued, and we want to ensure everyone in North Kensington can order from our florist easily and conveniently.

Accessibility for All Customers

Accessibility is an essential part of our mission at North Kensington Florist. By ensuring our website is accessible, we empower all our North Kensington customers to explore, select, and send flowers effortlessly online—no matter what device or assistive tool is used. We are here to help celebrate special moments with inclusive, joyful service, every day.